Privacy Policy

At Kenekt Cloud Technologies, we are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information that you provide directly to us or that is automatically collected through your interaction with our website. This includes:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and company information when you fill out forms or request services.
  • Account Information: Login details for creating or accessing an account on our website.
  • Payment Information: Billing address and payment details when purchasing services (collected via secure third-party processors).

1.2 Non-Personal Information

  • Browser Information: IP address, browser type, and device information.
  • Usage Data: Pages visited, time spent on the website, and click activity.
  • Cookies: Small files stored on your device that track website interactions and improve user experience (refer to our Cookie Policy for more details).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you and ensure a safe experience on our website. Specifically, we use your information for the following purposes:

  • Service Delivery: To provide cloud solutions, manage your account, and process payments.
  • Customer Support: To respond to inquiries, requests, or support tickets.
  • Marketing & Communication: To send promotional materials, service updates, or event invitations. You can opt out of marketing communications at any time.
  • Website Optimization: To analyze website performance, monitor traffic, and improve user experience.
  • Security: To detect, prevent, and respond to security issues or unauthorized access to our systems.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

  • Service Providers: We work with third-party providers (e.g., payment processors, cloud hosting services) to deliver certain services. These providers only receive the information necessary to perform their functions and are bound by confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Storage & Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure data storage protocols. While we strive to protect your data, no system is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights & Choices

You have certain rights regarding the personal information we collect:

  • Access: You can request a copy of the personal information we have about you.
  • Correction: You can request that we update or correct inaccurate information.
  • Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how users interact with the site, improve website performance, and personalize content. You can control cookie settings through your browser preferences. For more details, please review our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by Kenekt Cloud Technologies. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. International Data Transfers

As we operate offices across Canada and the United States, your personal data may be transferred across borders for processing or storage. We ensure that appropriate safeguards are in place to protect your information during such transfers in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Kenekt Cloud Technologies
Email: [email protected]
Headquarters: Toronto, Canada

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.